Privacy Policy

Effective date: 4th of October 2023

As the owner of this website TheTarotGuide.com, we understand that your privacy is of critical importance. This Privacy Policy describes what information we collect from you via the Site and how we use and disclose such information.

Our Use of Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

  • (a) Authentication – we use cookies to identify you when you visit our website and as you navigate our website;
  • (b) Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
  • (c) Advertising – we use cookies to help us to display advertisements that will be relevant to you; and
  • (fd) Analysis – we use cookies to help us to analyze the use and performance of our website and services;

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relaing to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Please note that blocking cookies may have a negative impact on the functions of many websites, including our Site. Some features of the Site may cease to be available to you.

Interest-Based Advertising

Advertising

This Site is affiliated with CMI Marketing, Inc., d/b/a Raptive (“Raptive”) for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement

Personal Data

How We Collect Your Personal Data

The Tarot Guide may collect personal data in the following ways:  

  • When you contact us through our contact forms, by text or by email.
  • When you book and pay via our bookings forms
  • When you subscribe to our newsletters
  • When you like, follow or contact us via our social media pages or listing pages
  • When you leave a comment on our website

Why We Collect Your Personal Data:

  • We collect your personal data for the following purposes:
  • Communicating with you when you have contacted us
  • Providing you with one of our services when you have booked with us.
  • Providing you with one of our services when a voucher has been purchased on your behalf.
  • Providing you with products you have purchased from us.
  • Providing you with products that have been purchased from us on your behalf.
  • Providing continuity of service when you re-book with us
  • Providing you with our newsletters, updates or special offers when you have subscribed to our newsletter 
  • Running competitions or draws and communicating with the prizewinners 

What Personal Data We Collect

The Tarot Guide may collect some or all of the following personal data when you contact us. This depends on the method and purpose of contact: 

  • Name
  • Date of Birth
  • Email Address
  • Address
  • Phone number
  • Other personal information necessary for us to fulfill your service requests. (For example, the questions or personal information you provide when you book an email reading)

We may collect the above data, but only if you voluntarily provide it to us. This may occur, for example, if you contact us, sign up to receive an email newsletter, or enter a promotion. If you have provided your personal data to us, we promise to use it only for the purposes for which it is provided. We will not use your email address to contact you for unrelated reasons. We will not trade or sell email addresses or personal contact information. Additionally, some platforms you use to submit personal data to The Tarot Guide such as Facebook, Instagram etc may hold that data. For full information regarding their handling of your data, please refer to the relevant third party platform’s privacy policies.

We use WP Forms and Brevo software to manage our subscriber’s list, marketing emails and email communications. This means your information is transmitted to WP Forms and Brevo (formerly: Sendinblue). WP Forms and Brevo are prohibited from selling your data and from using it for purposes other than for the purposes for which it is provided.

More information can be found here:
https://www.brevo.com/gdpr/
https://www.brevo.com/legal/privacypolicy/
https://wpforms.com/privacy-policy/

Litespeed Cache

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

Registration or Account Data

We may collect other information from you when you register with our Site in order to use various features.  Such information could include your name, birthday, postal code, screen name, and password (if applicable). As you use the Site, we could collect other data that you provide voluntarily (such as comments that you post).

We may use third parties to provide the functionality to allow you to register for the Site, in which case the third party will also have access to your information. Otherwise, we will not provide any personally-identifying information about you to third parties, except if required by law.

If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.”

Transactional Data

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our Site (“Transactional Data“). The Transactional Data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.  Payment processing on our Site is handled by our payment services providers, Paypal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://www.paypal.com/us/legalhub/privacy-full

How Long We Hold Data

If you subscribe to our newsletter, we will retain your name, email address and opt-in date until you unsubscribe. Records of online readings and reading related communication you have had with us are held in the strictest confidence to ensure continuity of service next time you book. We may hold those records until such a time as you instruct us to delete them. Aside from the aforementioned companies (which are prohibited from selling your personal data), we will not disclose, sell or otherwise release any of your personally identifiable information to third party advertisers or third party companies. Your trust is important to us and the confidentiality of our services is paramount. We take great care to keep your information secure and to maintain a confidential service. 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. Visitor comments may be checked through an automated spam detection service.

If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.”

Additional Rights of EEA (European Economic Area) Residents

If you are a resident of a country in the EEA, you have the rights, among others, to:

  • (i)  access your personal data
  • (ii)  ensure the accuracy of your personal data
  • (iii) the right to have us delete your personal data
  • (iv)  the right to restrict further processing of your personal data, and
  • (v)  the right to complain to a supervisory authority in your country of residence in the event that data is misused

If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.

You may exercise any of your rights in relation to your personal data by written notice to us addressed to the following:

Lisa Pugh
The Tarot Guide
77 Lower Camden Street,
Dublin,
D02 XE80
Ireland
+353879171660
Lisa@TheTarotGuide.com

Sale of Business or Assets

In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information we have collected about you may be one of the assets sold or merged in connection with that transaction.

Changes to the Privacy Policy

We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Site, with the “Effective Date” posted at the top of the Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information, or we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the privacy policy in effect at the time we obtained that information. By using our Site or services after the Effective Date, you are deemed to consent to our then-current privacy policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.

Contacting Us

If you have any questions about this Privacy Policy, or the practices of this Site, please contact us at Lisa@TheTarotGuide.com

Or write to us at:
Lisa Pugh
The Tarot Guide
77 Lower Camden Street,
Dublin,
D02 XE80
Ireland